If your WooRanker product scores aren’t updating, check these potential causes:

  • The score recalculation interval might be set too long – check your refresh rate settings
  • Your server’s cron jobs might not be running properly – consider using a WP Cron management plugin to verify
  • Database caching might be preventing new data from being recognized – try clearing all caches
  • There might be insufficient new data (sales, stock changes, etc.) to trigger significant score changes
  • A performance optimization plugin might be interfering with the scoring calculations – temporarily disable such plugins
  • Your PHP memory limit might be too low for calculations on large catalogs – consider increasing your memory limit
  • WooRanker might be running into a timeout issue with large catalogs – check your server error logs
  • The plugin might need a manual score refresh – look for a “Recalculate Scores” button in the WooRanker dashboard
  • Your database tables might need optimization if they’ve become slow or corrupted
  • In rare cases, a plugin update might require clearing the WooRanker data cache completely

If you’ve checked all these items and scores still aren’t updating, try deactivating and reactivating the plugin. If problems persist, contact our support team with details about your WooCommerce setup, including the number of products in your catalog and any error messages you might be seeing.

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